Privacy Policy

Last updated: 27 October 2025

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Who we are

Auracleon (“we”, “us”) provides strategy, software development, and managed services in the UAE.

Personal data we collect

Contact data: name, email, phone, company, role

Project data: requirements, files you share

Usage data: pages viewed, device info, approximate location

Vendor data: where required for delivery (e.g., hosting, analytics)

How we use data

To respond to enquiries and provide proposals

To deliver services under contract

To operate and improve our site and services

To comply with legal obligations

Legal bases

Contract performance

Legitimate interests in operating and securing our services

Consent where required for marketing cookies

Sharing

We use vetted processors for hosting, email, analytics, and support. We do not sell personal data. Transfers outside your country may occur with appropriate safeguards.

Retention

Enquiries: up to 24 months after last contact

Contracts and invoices: 6–10 years for compliance

Logs and analytics: 12–24 months

Retention

Enquiries: up to 24 months after last contact

Contracts and invoices: 6–10 years for compliance

Logs and analytics: 12–24 months

Retention

Enquiries: up to 24 months after last contact

Contracts and invoices: 6–10 years for compliance

Logs and analytics: 12–24 months

Your rights

You may request access, correction, deletion, or objection to processing where applicable. We will honour opt-outs from marketing.

Security

We use encryption in transit, access controls, and monitoring. No method is 100% secure.

Children

Our services are for business users. We do not knowingly collect data from children.

Cookies

We use essential cookies and, with consent, analytics cookies. Manage preferences via the cookie banner or browser settings.

Contact

info@auracleon.com

Dubai, UAE

Changes

We may update this policy. The “Last updated” date reflects the latest version.